FAQ

1. Q: Are you trading company or manufacturer?

A:We are manufacturer, and all of our products are factory direct.

2. Q: How can I choose the suitable one?

A: We are a factory digging into the field of smart body fat scale product for more than 30 years. I guess we can recommend suitable products to you, according to your market situation and your requirements. Please feel free to contact us. 

3. Q: What is the raw material of your products?

A: As general, the raw material include ABS, PP, AS, Copper, Aliminum, Stainless Steel and so on.

4. Q: Can we put our own logo on the machine?

A:Yes, both OEM and customized are acceptable.

5. Q: Is your price competitive?

A: Yes, we are the factory with full of manufacturing experience. Of course, we can meet your needs of both good quality and competitive price.

6. Q: What is your delivery time?

A: Generally, it is 35 days after receiving formal PO. It also depends on your quantity and product complexity. If you want to know the specific time based on a certain quantity, please feel free to contact us.

7. Q: What is the term of payment?

A: Generally, T/T or L/C.

8. Q: What is the warranty?

A: 1 year.

9. Q: What should I do if machine problem comes?

A: We have our own after-sales engineers with rich experience. Just turn to us, we can help you!